Terms of service
Welcome to Murrays bakers Website. These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website.
**1. Definitions and Interpretation**
1.1. "Website" refers to www.murraysbakers.com
1.2. "User" refers to any person who accesses or uses the website.
1.3. "Bakery," "We," "Us," or "Our" refers to Murrays bakers.
1.4. "Products" refers to the baked goods offered for sale on the website.
1.5. "Customer" refers to a user who purchases products from the website.
**2. Use of the Website**
2.1. The content and materials on the website are for general information purposes only and are subject to change without notice.
2.2. By using the website, you agree to provide accurate and current information about yourself when prompted and to maintain and update this information as needed.
2.3. Unauthorized use of this website may result in a claim for damages and/or be a criminal offence.
**3. Product Orders**
3.1. All product orders are subject to availability and acceptance by the bakery.
3.2. By placing an order, you confirm that all details provided are accurate and complete.
3.3. We reserve the right to refuse or cancel any order without explanation.
3.4 Gift Cards can be only redeemed online.
3.5 Gift cards issued might have a validity period and we cannot accept expired gift cards.
**4. Pricing and Payment**
4.1. All prices listed on the website are in GBP (£) and inclusive of applicable taxes unless stated otherwise.
4.2. Payment for orders is processed securely through our chosen payment gateway. You agree to provide valid payment information and authorize the payment for the total amount of your order.
**5. Delivery**
5.1. Delivery areas, fees, and estimated delivery times are outlined on the website.
5.2. While we make every effort to deliver on time, delivery times are not guaranteed and may be affected by factors beyond our control.
5.3 Kindly refer to our Shipping policy for more information on shipping, delivery, and our service locations.
**6. Cancellation, Returns and Refunds**
6.1. We strive to deliver high-quality products. If you are dissatisfied with your order or complaints, please contact us within 24 hours of delivery for assistance.
6.2. Orders once placed cannot be cancelled, returned, or refunded. In exceptional cases, a refund is considered on a case-by-case basis, taking into account the nature of the complaint.
**7. Intellectual Property**
7.1. The content on this website, including text, graphics, logos, images, and software, is the property of the bakery and is protected by copyright and other intellectual property laws.
7.2. You may not reproduce, distribute, display, modify, create derivative works, or exploit any content on this website without our prior written consent.
**8. Limitation of Liability**
8.1. The bakery shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website or products.
**9. Governing Law**
9.1. These Terms are governed by and construed in accordance with the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.
**10. Changes to Terms**
10.1. We reserve the right to update or modify these Terms at any time without prior notice.
By using our website, you acknowledge and agree to these terms and conditions. If you do not agree to these terms, please do not use our website. If you have any questions or concerns, please contact us at info@murraysbakers.com
Last updated: 10/08/2023